Terms of Service

Welcome to Seamless Delivered ("Seamless Delivered," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at seamlessdelivered.com, our weekly backdrop paper delivery service, and any related services (collectively, the "Service").

By creating an account, placing an order, or otherwise using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

Seamless Delivered sells Savage Universal Widetone seamless paper backdrop rolls to photography and video studios. Orders are delivered once a week (typically Thursday) to studios located within our active delivery zone. The active zone is published at seamlessdelivered.com and may expand or change over time.

• You must be at least 18 years old and operating a business or acting on behalf of one located within the United States.
• You must provide accurate, current, and complete account information — including studio name, contact name, email, phone, street address, and ZIP code — and keep it updated.
• You must verify your email address via the link we send before placing any orders.
• You are responsible for maintaining the confidentiality of your password and for everything that happens under your account. Notify us immediately at hello@seamlessdelivered.com if you believe your account has been compromised.
• We reserve the right to refuse service, suspend, or terminate accounts that violate these Terms or that we reasonably believe are being misused.

We currently deliver only to ZIP codes listed on our site at the time you order. If your ZIP is outside our zone, you may still create an account; you'll be placed on our waitlist and notified by email when we begin delivering to your neighborhood.

You may not place an order while your account is in waitlist status. We are not obligated to expand the delivery zone to any specific address or area.

• Each backdrop paper roll is sold at a flat price of $100 per roll, all-in— applicable sales tax and delivery within our zone are included in that price. We may adjust pricing at any time, but the price displayed at checkout is what you'll pay for that order.
• All payments are processed through Stripe, Inc.at checkout. We don't store your full card number — Stripe handles all card data subject to Stripe's terms.
• Orders are confirmed by email once payment succeeds. An order receipt is your proof of purchase.
• We may cancel any order at our discretion — including for suspected fraud, out-of-stock items, or pricing errors — and issue a full refund to your original payment method.

• We aim to deliver paid orders on the next scheduled delivery day (typically Thursday). Delivery timing is not guaranteed and may be affected by weather, traffic, vehicle issues, or other circumstances outside our control.
• You are responsible for providing accurate delivery instructions and ensuring someone can receive the rolls or that they can be left safely at the address you provide.
• When our driver completes a delivery, we photograph the drop-off location and email you the photo as proof of delivery. By using the Service, you consent to the capture and emailing of this photo.
• Risk of loss for the rolls passes to you when we mark the order delivered.

If a roll arrives damaged or you receive an incorrect color, contact us at hello@seamlessdelivered.com within 3 days of deliverywith photos. We'll send a replacement on our next delivery run or issue a refund.

Used or partially used rolls are not returnable. We do not accept returns for buyer's remorse on undamaged rolls.

You agree not to:

• Use the Service for any unlawful purpose;
• Resell, redistribute, or operate the Service on behalf of a third party without our written consent;
• Attempt to gain unauthorized access to our systems, scrape the site, or interfere with other customers' use;
• Submit false or misleading information at signup or checkout;
• Use the Service to harass, threaten, or harm anyone, including our delivery team.

The Service, including the site design, code, copy, logos, and curated catalog, is owned by Seamless Delivered and protected by U.S. and international intellectual property laws. Savage Universal and Widetone are trademarks of their respective owners — we sell their products but are not affiliated with them.

You retain ownership of any content you submit (studio information, delivery instructions, etc.) and grant us a non-exclusive license to use it to operate the Service and fulfill your orders.

THE SERVICE AND THE ROLLS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SEAMLESS DELIVERED, ITS OWNERS, OR ITS PERSONNEL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUES, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF $500 OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold Seamless Delivered harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

You may close your account at any time by emailing us. We may suspend or terminate your account if you violate these Terms or if continuing to provide the Service to you would expose us to legal risk. Provisions that by their nature should survive termination (such as ownership, disclaimers, and limitation of liability) will survive.

We may update these Terms from time to time. If we make material changes, we'll notify you by email or by posting a notice on the site. The "Effective" date at the top of this page shows when the current version took effect. Continuing to use the Service after a change means you accept the updated Terms.

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts located in Kings County, New York, and you consent to the personal jurisdiction of those courts.

Questions about these Terms? Email us at hello@seamlessdelivered.com.